Our 10th Anniversary: A Legacy of Style

Shipping policy

Thank you for shopping with Prime.

Order Processing Time

  • Orders are processed within 1–3 business days

  • Processing may take longer during peak periods or promotions

  • You will receive a confirmation email once your order ships

Shipping Methods

We work with trusted global carriers. Available shipping options are shown at checkout based on your location.

Estimated Delivery Times

Estimated delivery times:

  • Domestic: 5–10 business days

  • International: 7–20 business days

⚠️ Delivery times are estimates and not guaranteed.

Order Tracking

Once your order ships, you will receive a tracking number via email.

Please allow 2–5 days for tracking updates to appear.

International Shipping

Prime ships worldwide.

Customers are responsible for:

  • Import duties

  • Customs taxes

  • Local fees

These charges are not included in the product price.

Delivery Issues

If you experience delivery problems:

  • Verify your shipping address

  • Check tracking updates

  • Contact your local carrier

If you still need help, contact us at:

📧 customerservices.team07@gmail.com

Lost or Stolen Packages

Prime is not responsible for packages marked as delivered by the carrier. However, we will do our best to assist you in resolving the issue.